*{box-sizing:border-box;margin:0;padding:0}:root{color:#1d1c1d;background-color:#f8f8f8;font-family:Helvetica Neue,Helvetica,Arial,sans-serif;line-height:1.4}body{color:#1d1c1d;background-color:#f8f8f8}.app{flex-direction:column;min-height:100vh;display:flex}.header{color:#fff;background-color:#4a154b;justify-content:space-between;align-items:center;padding:1rem 2rem;display:flex}.header h1{font-size:1.5rem;font-weight:700}.header-controls{align-items:center;gap:1rem;display:flex}.main-content{flex:1;width:100%;max-width:1400px;margin:0 auto;padding:2rem}.search-panels{gap:1.5rem;margin-bottom:2rem;display:flex}.search-section{background:#fff;border-left:4px solid #4a154b;border-radius:8px;flex:1;padding:1.5rem;box-shadow:0 1px 3px #0000001a}.search-section h3{color:#4a154b;margin-bottom:1rem;font-size:1rem;font-weight:600}.search-form{width:100%}.search-input-container{gap:1rem;display:flex}.search-input{border:2px solid #e0e0e0;border-radius:6px;flex:1;padding:.75rem 1rem;font-size:1rem;transition:border-color .2s}.search-input:focus{border-color:#4a154b;outline:none}.search-input:disabled{background-color:#f5f5f5}.search-button{color:#fff;cursor:pointer;white-space:nowrap;background-color:#4a154b;border:none;border-radius:6px;padding:.75rem 1.5rem;font-size:1rem;font-weight:600;transition:background-color .2s}.search-button:hover:not(:disabled){background-color:#611f69}.search-button:disabled{opacity:.5;cursor:not-allowed}.error-message{color:#c62828;background-color:#ffebee;border-left:4px solid #f44336;border-radius:4px;margin-top:1rem;padding:.75rem 1rem}.warning-message{color:#e65100;background-color:#fff8e1;border-left:4px solid #ffa000;border-radius:4px;margin-bottom:1rem;padding:.75rem 1rem;font-size:.9rem}.results-section{background:#fff;border-radius:8px;padding:1.5rem;box-shadow:0 1px 3px #0000001a}.result-header{border-bottom:1px solid #e0e0e0;justify-content:space-between;align-items:center;margin-bottom:1rem;padding-bottom:1rem;display:flex}.result-header h2{font-size:1.25rem;font-weight:600}.message-count{color:#2e7d32;background-color:#e8f5e9;border-radius:20px;padding:.25rem .75rem;font-size:.875rem;font-weight:600}.metadata-bar{color:#666;gap:2rem;margin-bottom:1rem;font-size:.875rem;display:flex}.type-filter-bar{background:#f5f5f5;border-radius:6px;flex-wrap:wrap;align-items:center;gap:.75rem;margin-bottom:1rem;padding:.75rem 1rem;display:flex}.filter-label{color:#555;font-size:.85rem;font-weight:500}.type-filters{flex-wrap:wrap;gap:.5rem;display:flex}.type-filter-btn{cursor:pointer;background:#fff;border:1px solid #ddd;border-radius:20px;align-items:center;gap:.375rem;padding:.375rem .75rem;font-size:.8rem;transition:all .15s;display:flex}.type-filter-btn:hover{border-color:#4a154b}.type-filter-btn.active{color:#fff;background:#4a154b;border-color:#4a154b}.type-filter-btn.inactive{color:#999;background:#f0f0f0;border-color:#e0e0e0}.type-count{opacity:.8;font-size:.7rem}.type-filter-clear{color:#d32f2f;cursor:pointer;background:0 0;border:none;border-radius:20px;padding:.375rem .75rem;font-size:.8rem;text-decoration:underline}.type-filter-clear:hover{color:#b71c1c}.filter-status{color:#666;margin-left:auto;font-size:.8rem}.messages-list{flex-direction:column;gap:1rem;display:flex}.message-card{background:#fafafa;border:1px solid #e0e0e0;border-radius:8px;padding:1rem}.message-card.inbound{border-left:4px solid #2196f3}.message-card.outbound{border-left:4px solid #4caf50}.message-card.comment{background:#fff8e1;border-left:4px solid #ff9800}.message-header{flex-wrap:wrap;align-items:center;gap:1rem;margin-bottom:.5rem;display:flex}.message-direction{border-radius:4px;padding:.125rem .5rem;font-size:.875rem;font-weight:600}.message-direction.inbound{color:#1565c0;background-color:#e3f2fd}.message-direction.outbound{color:#2e7d32;background-color:#e8f5e9}.message-direction.comment{color:#e65100;background-color:#fff3e0}.message-type{color:#888;text-transform:uppercase;font-size:.75rem}.message-time{color:#666;margin-left:auto;font-size:.75rem}.message-author{color:#666;margin-bottom:.5rem;font-size:.875rem}.message-body{white-space:pre-wrap;word-break:break-word;background:#fff;border:1px solid #e8e8e8;border-radius:4px;padding:.75rem}.message-status{margin-top:.5rem}.status-badge{text-transform:capitalize;border-radius:4px;padding:.125rem .5rem;font-size:.75rem;font-weight:500}.status-badge.status-archived{color:#7b1fa2;background-color:#f3e5f5}.status-badge.status-assigned{color:#1565c0;background-color:#e3f2fd}.status-badge.status-unassigned{color:#e65100;background-color:#fff3e0}.status-badge.status-deleted{color:#c62828;background-color:#ffebee}.message-tags{flex-wrap:wrap;align-items:center;gap:.375rem;margin-top:.5rem;display:flex}.tags-label{color:#666;font-size:.75rem;font-weight:500}.tag-badge{color:#3949ab;background-color:#e8eaf6;border-radius:12px;padding:.125rem .5rem;font-size:.7rem;font-weight:500}.tag-prefix{color:#7986cb;font-weight:400}.message-gmail-id{align-items:center;gap:.5rem;margin-top:.5rem;font-size:.75rem;display:flex}.gmail-label{color:#666;font-weight:500}.gmail-id-value{color:#d32f2f;word-break:break-all;background-color:#f5f5f5;border-radius:4px;padding:.125rem .5rem;font-family:monospace;font-size:.7rem}.results-layout{align-items:flex-start;gap:1.5rem;height:calc(100vh - 200px);display:flex}.results-layout .results-section{flex:6;min-width:0;height:100%;overflow-y:auto}.summary-panel{background:#fff;border-radius:8px;flex-direction:column;flex:4 0;max-height:calc(100vh - 200px);display:flex;position:sticky;top:2rem;box-shadow:0 1px 3px #0000001a}.summary-header{background-color:#f5f0f5;border-bottom:1px solid #e0e0e0;border-radius:8px 8px 0 0;flex-shrink:0;justify-content:space-between;align-items:center;padding:1rem 1.25rem;display:flex}.summary-header-left{align-items:center;gap:.5rem;display:flex}.summary-header h3{color:#4a154b;margin:0;font-size:1rem;font-weight:600}.prompt-badge{border-radius:12px;padding:.125rem .5rem;font-size:.7rem;font-weight:500}.prompt-badge-default{color:#5c6bc0;background-color:#e8eaf6}.prompt-badge-custom{color:#2e7d32;background-color:#e8f5e9}.edit-prompt-btn{color:#4a154b;cursor:pointer;background-color:#0000;border:1px solid #4a154b;border-radius:4px;padding:.375rem .75rem;font-size:.75rem;transition:all .2s}.edit-prompt-btn:hover:not(:disabled){color:#fff;background-color:#4a154b}.edit-prompt-btn:disabled{opacity:.5;cursor:not-allowed}.summary-content{color:#333;flex:1;padding:1.25rem;font-size:.9rem;line-height:1.6;overflow-y:auto}.summary-content p{white-space:pre-wrap;margin:0}.summary-loading{color:#666;flex-direction:column;align-items:center;gap:.75rem;padding:1rem 0;display:flex}.summary-spinner{border:2px solid #e0e0e0;border-top-color:#4a154b;border-radius:50%;width:24px;height:24px;animation:1s linear infinite spin}.summary-error{color:#c62828;font-size:.85rem}.summary-empty{color:#999;font-style:italic}.prompt-editor{background-color:#fafafa;border-bottom:1px solid #e0e0e0;padding:1rem 1.25rem}.prompt-error{color:#c62828;background-color:#ffebee;border-left:3px solid #f44336;border-radius:4px;margin-bottom:.75rem;padding:.5rem .75rem;font-size:.8rem}.prompt-instructions{color:#666;flex-wrap:wrap;align-items:center;gap:.5rem;margin-bottom:.75rem;font-size:.8rem;display:flex}.prompt-instructions code{color:#3949ab;background-color:#e8eaf6;border-radius:3px;padding:.125rem .375rem;font-family:monospace;font-size:.75rem}.using-custom-badge{color:#2e7d32;background-color:#e8f5e9;border-radius:12px;padding:.125rem .5rem;font-size:.7rem;font-weight:500}.prompt-textarea{resize:vertical;background-color:#fff;border:1px solid #e0e0e0;border-radius:6px;width:100%;min-height:150px;padding:.75rem;font-family:monospace;font-size:.8rem;line-height:1.4}.prompt-textarea:focus{border-color:#4a154b;outline:none}.prompt-textarea:disabled{background-color:#f5f5f5}.prompt-actions{gap:.75rem;margin-top:.75rem;display:flex}.prompt-save-btn{color:#fff;cursor:pointer;background-color:#4a154b;border:none;border-radius:4px;padding:.5rem 1rem;font-size:.8rem;font-weight:500;transition:background-color .2s}.prompt-save-btn:hover:not(:disabled){background-color:#611f69}.prompt-save-btn:disabled{opacity:.5;cursor:not-allowed}.prompt-reset-btn{color:#d32f2f;cursor:pointer;background-color:#0000;border:1px solid #d32f2f;border-radius:4px;padding:.5rem 1rem;font-size:.8rem;font-weight:500;transition:all .2s}.prompt-reset-btn:hover:not(:disabled){background-color:#ffebee}.prompt-reset-btn:disabled{opacity:.5;cursor:not-allowed}.loading-container{flex-direction:column;justify-content:center;align-items:center;gap:1rem;min-height:100vh;display:flex}.loading-spinner{border:3px solid #f3f3f3;border-top-color:#4a154b;border-radius:50%;width:40px;height:40px;animation:1s linear infinite spin}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.login-container{text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:1.5rem;min-height:100vh;display:flex}.login-container h1{color:#4a154b;font-size:2rem}.login-container p{color:#666;font-size:1rem}.login-button{color:#fff;cursor:pointer;background-color:#4a154b;border:none;border-radius:6px;padding:.75rem 2rem;font-size:1rem;font-weight:600;transition:background-color .2s}.login-button:hover{background-color:#611f69}.user-info{opacity:.9;font-size:.875rem}.logout-button{color:#fff;cursor:pointer;background-color:#ffffff26;border:1px solid #ffffff4d;border-radius:4px;padding:.375rem .75rem;font-size:.875rem;transition:background-color .2s}.logout-button:hover{background-color:#ffffff40}.customer-search-section{background:#fff;border-left:4px solid #1976d2;border-radius:8px;flex:1;padding:1.5rem;box-shadow:0 1px 3px #0000001a}.customer-search-section h3{color:#1976d2;margin-bottom:1rem;font-size:1rem;font-weight:600}.customer-search-form{width:100%}.search-type-selector{flex-wrap:wrap;gap:1.5rem;margin-bottom:1rem;display:flex}.search-type-selector label{cursor:pointer;color:#555;align-items:center;gap:.375rem;font-size:.9rem;display:flex}.search-type-selector input[type=radio]{accent-color:#1976d2}.customer-search-results{margin-top:1rem}.customer-search-results .results-header{color:#666;border-bottom:1px solid #e0e0e0;margin-bottom:.75rem;padding-bottom:.75rem;font-size:.9rem}.customer-search-results .query-time{color:#999;margin-left:.5rem;font-size:.8rem}.customer-search-results .no-results{color:#999;padding:1rem 0;font-style:italic}.conversation-list{flex-direction:column;gap:.5rem;max-height:300px;display:flex;overflow-y:auto}.conversation-item{cursor:pointer;background:#f8f9fa;border:1px solid #e0e0e0;border-radius:6px;padding:.75rem;transition:all .15s}.conversation-item:hover{background:#e3f2fd;border-color:#1976d2}.conversation-item .conv-id{color:#1976d2;margin-bottom:.25rem;font-family:monospace;font-size:.9rem;font-weight:600}.conversation-item .conv-details{color:#666;flex-wrap:wrap;gap:.75rem;font-size:.75rem;display:flex}.conversation-item .last-message{color:#888}.conversation-item .account-ref{color:#2e7d32;background:#e8f5e9;border-radius:4px;padding:.125rem .5rem}@media (max-width:1024px){.search-panels{flex-direction:column}.results-layout{flex-direction:column;height:auto}.results-layout .results-section{height:auto;overflow-y:visible}.summary-panel{order:-1;width:100%;max-height:300px;margin-bottom:1rem;position:static}}@media (max-width:768px){.main-content{padding:1rem}.search-input-container{flex-direction:column}.search-button{width:100%}.header{padding:1rem}.header h1{font-size:1.25rem}.result-header{flex-direction:column;align-items:flex-start;gap:.5rem}.metadata-bar,.search-type-selector{flex-direction:column;gap:.5rem}}